Proud Hospitality Training
Toolkit download
Congratulations on being Proud Certified!
Whether you’ve just completed the Proud Hospitality training session or you took it a while ago, thank you again for your commitment to putting what you’ve learned into practice, including identifying and implementing ways to deliver extra welcoming hospitality.
We’ve designed the Travel Proud Customer Toolkit to support that commitment. Inside, you’ll find helpful tips, guides and practices that can help your customer-facing team members to start removing the barriers that LGBTQ+ travellers often face. We’ve also included printable and digital Proud Certified materials that you can use to promote your property – and to show travellers that yours is a truly welcoming, inclusive place to stay.
(.zip, 88MB)
- The card not having sufficient funds for a payment
- The card having a block from the provider preventing its usage
- The card not being approved to process international transactions
- The card not having sufficient funds for a payment
- The card having a block from the provider preventing its usage
- The card not being approved to process international transactions
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season. This is what a link would look like too. Body copy talking about taking
Title Display Two talking about peak season
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season. This is what a link would look like too. Body copy talking about taking
Title Display One in 1/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.
Title Display One in 2/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services.
Title Display One in 3/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.
Title Display One in 1/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.
Title Display One in 2/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services.
Title Display One in 3/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.
Title Display One in 1/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.
Title Display One in 2/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services.
Title Display One in 3/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.
Title Display One in 1/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.
Title Display One in 2/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services.
Title Display One in 3/3 column
Body copy talking about taking feedback on board and making several small improvements to our products and services. These innovations will attract the right guests and make the most of this peak season.